DANIEL FELT ON SCALING WITH PURPOSE
Meet Daniel Felt, the visionary founder of Kura Home, a game-changing home maintenance services company. Today, Daniel delved into the genesis of Kura Home, revealing how he spotted a glaring gap in the market and leveraged it to scale his venture through a combination of licenses and franchises. But it’s not just about growth; he also stressed how crucial it is to maintain high-quality service.
To that end, he shares the inner workings of their communication protocols and the role of ‘living documents’ in ensuring a consistent client experience.
Speaking of clients, ever wondered how to manage a burgeoning customer base without losing your personal touch? Daniel has it sorted with a blend of CRM systems and automated processes that keep things ticking smoothly. But wait, there’s more! We also delve into some of the innovative marketing tactics that have helped Kura Home expand its client base.
He also offers a candid look at how he juggles the demands of a scaling business with the needs of his family life. Tune in to discover how asking good questions, prioritizing, delegating, and focus can serve as your life’s secret sauce!
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Connect with Daniel Felt
https://www.facebook.com/kuramaintenance/
https://www.instagram.com/kurahome/?hl=en
https://www.youtube.com/channel/UC3rKDatE51PpSaNbhuPVjTQ
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Announcer: Mary McKenna. PR After Hours Theme: https://filmmusic.io “Bossa Antigua” by Kevin MacLeod (https://incompetech.com) License: CC. Sound effects.
This PR After Hours Podcast episode was recorded and mixed at Green Shebeen Studios in beautiful Kansas City, Missouri. Copyright 2023, all rights reserved. No reproduction, excerpting, or other use without written permission.
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